Terms of service

OVERVIEW

Welcome to Velorea. The terms “we”, “us” and “our” refer to Velorea.
Velorea operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. Velorea is powered by Shopify, which enables us to sell our products to you.

These Terms of Service (“Terms”) govern your access to and use of our Services, together with any policies referenced herein.

By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using this site, you confirm that you are at least the age of majority in Pakistan, or that you have given consent for any minor under your supervision to use this site.

You may be required to provide personal information such as your email address, billing, payment, and shipping details. You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account and for all activities under your account. You may not sell, transfer, or assign your account to any other person.

SECTION 2 – PRODUCTS

We make every effort to display our products accurately. However, product colors and appearance may vary due to screen settings and device differences.

We do not guarantee that the product appearance will exactly match what is displayed on your screen. Product descriptions and prices are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at any time.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Velorea reserves the right to accept or reject any order at its discretion.

Orders are confirmed only after payment is successfully processed. Once confirmed, orders may not be canceled or modified.

All purchases are subject to our Refund & Return Policy. Orders are for personal use only and may not be resold.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. The price charged will be the price displayed at checkout.

Shipping charges, if applicable, are shown at checkout. You agree to provide accurate payment and contact information and authorize us to charge your selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

We currently offer shipping to major cities of Pakistan only, where courier services are available.

Delivery times are estimates and not guaranteed. Delays caused by courier companies, weather conditions, public holidays, or circumstances beyond our control are not our responsibility.

Once an order is handed over to the courier, the risk of loss passes to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, designs, graphics, and layout, is the property of Velorea and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any content without prior written permission from Velorea.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. We are not responsible for any issues arising from the use of such tools.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing them is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Velorea is powered by Shopify; however, all sales are made directly with Velorea. Shopify is not responsible for any purchases made through our store.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to the collection and use of your information as described therein.

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit may be used by Velorea without restriction or compensation.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct any errors or inaccuracies and to cancel orders if information is incorrect at any time.

SECTION 13 – PROHIBITED USES

You may not use this website for unlawful purposes, to violate laws, infringe rights, submit false information, upload harmful code, or interfere with the security of the Services.

SECTION 14 – TERMINATION

We reserve the right to terminate or suspend access to our Services at any time without notice if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, except as required by law.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Velorea shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.